eir Business NI: Your Network Services Partner

Network Services Agreement & eir

eir Business NI: your Network Services partner

The new Network Services Framework will support the continued drive toward a joined-up Government by offering trusted services that the public sector can use to safely collaborate with peers and transform the services they offer.

So what can we offer to help you benefit from collaboration and shared services?  eir Business NI is one of the approved suppliers for the provision of the following services to the public sector in Northern Ireland under the CSS Agreement:

  • Local Area Networks
  • Telephony
  • Video Conferencing Services

At eir Business NI, we don’t just sell technology, we work closely with you to make it work for you.

Design

We work with our clients to understand their needs. We then design a bespoke network solution that will power their ICT now and in the future. We do this simply, securely and cost-effectively so that organisations can benefit from standardisation and consolidation.

Expertise

With a heritage of technical excellence we leverage this experience, expertise and track record to deliver your Network Services solution.

Commercial

As well as the cost-saving benefits of shared services, Network Services offers scope for new methods of collaboration and service delivery. We create innovative, flexible and transparent commercial solutions that deliver value and encourage participation.

Partnership

eir’s customer engagement model is built on a solid foundation of successfully collaborating with our clients on the delivery of long-term service provision contracts. We see ourselves as a partner not simply a provider.

With our unrivalled focus on our customers, eir Business NI can help you benefit from the next generation ‘network-of-networks’. See how we helped the Northern Ireland Civil Service with their shared services and communications technology.

 eir Business NI: your Network Services partner
Testimonials

Customer Testimonials

At eir Business NI, we believe that our service is unrivalled. Don’t just take our word for it though. See what some of our clients think about our technical skills, our approach and working with eir.

 

 

Customer Testimonials

Northern Ireland Civil Service

The task: managed network services supporting the delivery of shared services across the civil service

“We believe that eir Business NI provided not just the best value for money but also the most flexible solution.

What really appealed to me about eir was, they were as committed to making these big projects a success as we were. I’ve found the best thing about working with eir is that we don’t fall out over issues, we work them out and we move on and the relationship has been very successful.”

Barry Lowry, Director of IT Services, Northern Ireland Civil Service

 

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Northern Ireland Civil Service

gem

The task: refresh of a client’s CISCO contact centre platform

“eir understands our business and has delivered the right technology to allow us to keep delivering exceptional service to our customers. Added to this is their professionalism, quality of work and the fact that nothing was too difficult.”

Lisa Kavanagh, Business Transformation Director, gem

gem

Microsoft Ireland

The task: helped Microsoft achieve significant operational cost savings with voice over IP.

“That kind of proactivity isn’t always the case with communications companies – but it makes a big difference when you have a good account manager. Good account managers not only save me time, which of course saves money, but also they do take on the role of being a trusted advisor to me in their area of specialty. This is a commercial world, and like a lot of people I have to do the same or more this year with fewer resources. It’s vital to find people who are good partners to work with, and that’s what we get from eir.”

Roger Turner, Senior IT Manager EMEA

Microsoft Ireland