Chain Reaction Cycles shifts up a gear with eir Business NI Managed Network
A managed network service from eir Business NI frees Chain Reaction Cycles’ IT team to focus on adding real value to the business. By partnering with eir and availing of their MPLS network, the online bike retailer enjoys the reassurance that dedicated experts are proactively monitoring and managing its mission critical network 24/7.
For Chain Reaction Cycles, its network is the beating heart of the business, supporting several critical applications including an ERP/order management system, a warehouse management system, a carrier management system and a business intelligence platform. It also supports the company’s most critical application, its website. The MPLS network from eir Business NI offers network management and network security to give guaranteed peace of mind for these core applications.
“In 2012 we were taking on the challenge of moving from being a ‘big small company’ to a ‘small big company’, which meant major changes to our organisational structure. We needed an enterprise grade solution, managed by experts to meet our changing requirements. I didn’t want to be worried about the infrastructure supporting our website, critical applications or the network. My job, and my team’s job, is to add value to the business, design software, continually develop the website, and help the company achieve its strategic goals,” said Michael Murdock, Chief Information Officer with Chain Reaction Cycles.
Working with eir Business NI means that for Michael and his team the network simply isn’t on their agenda. “The team at eir take care of our network. With their proactive monitoring we simply don’t experience network faults and the consistent network performance means our critical apps are available all the time,” explains Michael.