Microsoft Ireland

Overview

Removed significant operations costs with voice over IP"

Dublin-based Microsoft Ireland Operations Ltd. (MIOL), the European headquarters for the global software company, is one of the busiest and most multifunctional campuses in the Microsoft family. With 2500 people on-site, including vendors and staff, reliable, high-capacity outbound voice services are vital for company productivity

Switching to VOIP from eir has enabled Microsoft Ireland to remove significant costs from its operations, and create further efficiencies by using eir as a one-stop shop for voice services.

“That kind of proactivity isn’t always the case with communications companies—but it makes a big difference when you have a good account manager.  Good account managers not only save me time, which of course saves money, but also they do take on the role of being a trusted advisor to me in their area of specialty. This is a commercial world, and like a lot of people I have to do the same or more this year with fewer resources. It’s vital to find people who are good partners to work with, and that’s what we get from eir.”

Roger Turner, Senior IT Manager Ireland/EMEA

Removed significant operations costs with voice over IP