Service Management

We offer our customers a range of network management services, providing our unrivalled expertise, skilled engineering resources and first-class toolsets to ensure your network is running at peak performance.  Not only does this provide reassurance and guarantees that your network is always-on but it frees up your in-house resources to focus on your business.

You can pick and choose from our services available or select a package that best suits your needs.  Break-fix is available should customers chose not to avail of our managed service options.

Across our levels of service management we offer the following options:

  • Dedicated service manager
  • Scheduled service reviews
  • Service Management reporting
  • Proactive network performance monitoring
  • Server Monitoring
  • SNMP Polling
  • SNMP Trap Management
  • Device Availability Reporting
  • Device Usage & Configuration Reporting
  • Health Reporting
  • Application Profiling
  • Traffic Performance Reporting
  • Proactive Network Auditing
  • Configuration Management